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Iowa Retail Packaging has provided retail packaging to businesses for over 30 years. We’re the retail packaging specialists with personalized service.  If you ever are not completely satisfied with the products or experience with our company we will make it right!

Save on Shipping for stock orders of $300 or more!
All stock orders over $300 receive a Shipping Allowance up to 15% of the order value. Shipping costs exceeding the allowance will be added to the order.

Shipping is calculated after placing your order. We will contact you with the actual shipping cost amount and add to your order, then process the order with your credit card provided during the checkout process.

General Ordering Information
All prices are shown in $US dollars (USD). Buyer agrees to pay all freight charges on orders following our shipping terms listed above. Most orders for stock merchandise ship within 24 hours (Monday-Friday). Occasionally during the peak holiday season, shipping lead times may become extended to 48 hours. Normally, because of our quick shipments it may not always be possible to make changes or additions to your order since orders are released immediately into our distribution system. If you need to add merchandise, we will be happy to place an additional order for you.

Satisfaction Guaranteed!
We source the best quality products available; however, if you receive an unsatisfactory product from us please notify our customer service department immediately. We will replace it or refund your money within 90 days of the invoice date. Before returning any products, please contact our Customer Service Department for a Return Authorization and a return address. Buyer may be responsible for return freight charges when products are not defective. Our staff is standing by to take your order and answer any questions you may have about our products or services. Don’t hesitate to call or email our Customer Service Department for any reason. We have a reputation of great customer service, but most customers never need us.

Iowa Retail Packaging strives to maintain the highest level of customer service before, during and after the sale. If you have any problems, questions or concerns please email our Customer Service Department or call 1-800-422-3119. If you are not completely satisfied after speaking with customer care representative you may contact our management.

Method of Payment

We accept VISA, MasterCard, and Discover. Credit card orders online are secure. We do not accept orders with COD terms or payments sent in advance.

Ordering/Shipping (USA)
We ship via UPS within the 48 contiguous states. F.O.B. Warehouse Des Moines, Iowa. Buyer agrees to pay all freight charges on orders.

Ordering/Shipping (Canada and International)
We ship to businesses in the Continental Unites States only

Sales Tax
Iowa requires a completed Tax Certificate on file in our office to exempt your order from the appropriate state sales tax. Please download and return the completed Iowa Department of Revenue Sales Tax Exemption Certificate – Iowa-Sales-Tax-Exempt

Ordering By Phone
Call us toll-free 1-800-422-3119 from anywhere in the US. Telephone Hours: Monday – Friday 8:00AM – 4:30PM (CST). Please be prepared with your credit card information and have the stock numbers available for the items you wish to purchase.

Ordering By Fax or Mail
Ordering by fax or via mail is not recommended since we cannot give you accurate totals or let you know the availability of the products you have ordered. Secure online ordering is available directly on our web site. Faxed or mailed in orders cannot be held to our normal service goals for 24 hour shipment. Incomplete information may delay shipment of your order. If you order by fax or mail please give us good contact information and use our order form if possible. You can download an order form here: IRP-Order-Form Or call us and we’ll be happy to fax you one of our order forms.

Product Specifications & Prices
Product prices and specifications are based on information available at the time of posting or printing in our catalog and are subject to change without notice. All dimensions, weight and carton counts are subject to standard deviations. Please be aware that product colors may vary slightly according to dye lot. Prices are shown in $USD.

Printed Orders
Personalize your bags, ribbon, labels and boxes! We offer low minimums and quick service on a wide variety of retail packaging and custom products. Call us for details or email our Custom Print Department. Also check out this quick link to printed packaging information on our web site: Custom Printing – Iowa Retail Packaging. Special and printed orders do not qualify for discounted shipping.

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